Paying attention to and nurturing the relationship at play in any exchange is important but building trust in relationships is especially critical when it comes to creating a climate that is conducive to creativity and so to innovation. Trust, like credibility, is earned and built over time. It is not something you can wish […]
There are a lot of misconceptions about the practice of giving feedback and many people shy away from it, fearing the dialogue could become unpleasant. Giving feedback is often used as a way to make a judgement about the other person or their actions. The feedback giver may use it as a vehicle for telling […]